Inspired Services

The below post is a copy of the email sent to all customers today regarding support requests.

“Dear Customer,

We have become increasingly aware that clients are directly contacting staff
via email and/or MSN messenger. We would like to remind all customers that
we cannot deal with support issues over MSN without first providing a ticket
reference for us to work from.

Before contacting staff directly please raise a ticket via the client portal
the portal login details are the
same as your billing area logins. If you cannot access the portal for any
reason please attempt to access our support system directly via the
following link: http://portal.inspired-services.co.uk/support
.

Thank you for your cooperation with us on this matter.

I will take this chance to make you aware of some of the things going on
here at Inspired Services at the moment:

Newsletter: Starting from June we will be issuing a monthly newsletter via
email on the 15th of the month, this will include latest news and special
offers along with other useful and interesting features.

New Blog! We have finally launched our company blog, this will be used for
news announcements and service status messages.

Big News! We have migrated all of our services to our new location at
BlueSquare data in Maidenhead UK, for more details please visit:
http://inspired-services.co.uk/blog/?p=4 for more information about
BlueSquare please see: http://www.inspired-services.co.uk/bluesquare.html

We are now taking orders for new VMware and shared hosting packages located
at BlueSquare, if you are interested or want to know more please contact our
sales team at: sales [at] inspired-services.co.uk

If you have any questions regarding anything covered in this email reply
back and I will clear up any issues you may be having.”

Kindest Regards,

Laura K.

Customer Services Team Leader

Inspired Services - Managed Hosting Services

We have successfully migrated all of our VMware and cPanel shared hosting servers to our new BlueSquare Datacenter in Maidenhead, UK. All clients should notice that their web pages are served much faster than previously and will also notice that their servers’ IP address will have changed. If you are having any issues please contact our technical support team via the client portal.

As part of our UK services launch we have concluded that as the majority of our clients are UK based it would be of benefit to our clients and to our business to discontinue our US hosting services and move all our services to our new datacenter location in Maidenhead. More details on our new location to follow.